Privacy Policy

Book Your Turf is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Book Your Turf mobile application and related services.

By using our application, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Full Name
• Email Address
• Phone Number
• Profile details (if provided)

b. Booking & Transaction Data

• Turf bookings and schedules
• Payment details (processed via secure third-party payment gateways)
• Transaction history

c. Location Data

• Approximate or precise location (to show nearby turfs and venues)

d. Device & Usage Information

• Device type, operating system
• App usage statistics
• Log data (IP address, access times, etc.)

e. Optional Information

• Preferences, interests, and feedback
• Responses to surveys or promotional offers

2. How We Use Your Information

• To provide and maintain our services
• To process bookings and payments securely
• To display nearby sports venues and availability
• To send booking confirmations and reminders
• To improve app functionality and user experience
• To provide customer support
• To send updates, offers, and promotional notifications (only with consent)
• To prevent fraud and ensure platform security

3. Payment Information

We support secure payment methods including:

• Google Pay (GPay)
• PhonePe
• UPI Payments
• Debit/Credit Cards
• Netbanking

Note: We do not store your sensitive payment details. All transactions are processed securely through trusted third-party payment gateways.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information.

We may share your information only in the following cases:

• With turf owners (only necessary booking details)
• With trusted service providers (payment gateways, notification services)
• To comply with legal obligations or government requests
• To protect our rights, users, and platform security

5. Data Security

We are committed to ensuring that your information is secure.

• Encryption and secure communication protocols
• Restricted data access controls
• Regular system monitoring

However, no digital platform can guarantee 100% security.

6. Cookies and Session Technologies

• Analyze app usage and performance
• Improve user experience
• Remember preferences

You can control cookie preferences through your device settings.

Our app may contain links to third-party websites or services. Once you leave our app, we are not responsible for the privacy practices of those platforms. We recommend reviewing their privacy policies.

7. User Rights & Control

• Access your personal data
• Update or correct your information
• Opt out of marketing communications
• User can directly delete their account

8. Data Retention

• Providing services
• Legal compliance
• Dispute resolution

Once no longer required, your data will be securely deleted.

9. Children’s Privacy

Book Your Turf is not intended for users under the age of 13. We do not knowingly collect data from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted within the app, and users are encouraged to review it periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us at: